WHO WE ARE

Escape Wapak is an adult-centric, family friendly 40,000 square-foot interactive entertainment center located in Wapakoneta Ohio. Our company opened in January 2018 with a single Escape Room and quickly grew to 4 highly reviewed Escape Rooms encompassing the second floor of the Wapa Theatre building downtown. To continue our rapid growth, the company moved to our new location inside of an old two-story brick school building. Our new location, the Academy, currently features Escape Rooms, Rage Rooms, Splatter Paint, Nerf Arena and a private Party Room. Our brand new Tactical Laser Tag field and Loot Room will be opening this Spring. We will be consistently opening new and exciting interactive entertainment experiences and will continue to do so until the entire building is overflowing with unique entertainment options. In order to uphold our high standards for interactive entertainment, guest experience and community involvement we are adding Gamemaster positions to our team and have begun our search for the perfect people to fill these roles. Do you want to save the world from boredom? Are you that person? Let’s find out!

 

VISION

We gamify immersive entertainment by mixing technology and live entertainment to create an exciting, playable environment that builds stronger bonds between family and friends in an atmosphere that is appealing in today’s technological world.

 

MISSION

We all understand that the world will always change. The world will always evolve. We need to make sure this evolution leaves space for our humanity and for the beautiful individual inside each one of us. WE – the creatives and the innovators and the artists, WE are the world changers. Entertainment will and is right now becoming a battle of realities. A battle between a digital, virtual existence devoid of human touch and connection replaced by distance and isolation. We desire that augmented and virtual are tools used for betterment, excitement and exploration – but not the entirety of existence. We choose to build a world of reality reality – a world where people can embark on amazing shared experiences in real time, in real life.

 

CORE VALUES 

Premium Guest Experience 

Problem Solving Mindset

Passion for the Show 

Great New Ideas

Radiate Positive Energy

These are the core values that Escape Wapak team members put forth in everything we do. To be considered for this position you must be willing to completely buy into the concept of teamwork and abide by these ideals every day. We provide high-level entertainment to our community and expect all team members to act professionally and have a deep desire to ensure that all guests have a Premium Experience with us.

At Escape Wapak we work hard and play hard. During open hours we work tirelessly to provide a Premium Experience to every guest who walks through our doors. But when the doors close at the end of the day… this is when the magic happens. Our team of creatives, builders and artists are involved in the creation of every experience we offer. We design our own games, build our own props, write our own stories and generally create our own brand of excitement from scratch!

 

WHO WE WANT

We are currently seeking enthusiastic and guest-focused individuals to join our team. As an Escape Wapak  Gamemaster, you will be the face of our establishment, engaging with guests, assisting them with activities, and ensuring they have a premium guest experience. If you have a passion for providing exceptional guest experiences and enjoy being part of a dynamic and energetic team, we invite you to apply!

 

Why You Should Join

If you’re driven by the desire to deliver exceptional guest experiences and thrive in a dynamic and energetic environment, this role is tailor-made for you. You’ll have the opportunity to be part of a team that’s dedicated to creating amazement, laughter, and lasting memories.

 

Qualities We’re Looking For

Guest-Focused: A strong dedication to providing exceptional customer service and ensuring guests have a memorable and enjoyable experience.

Enthusiastic: An upbeat and positive attitude that can help create a fun and energetic atmosphere for both guests and the Team.

Excellent Communication: Clear and effective communication skills to interact with guests, Team Members, and supervisors, ensuring the smooth flow of operations and safety information.

Problem-Solving Skills: Quick thinking and resourcefulness to address challenges or unexpected situations while maintaining a calm and composed demeanor.

Attention to Guest Experience: Focusing on enhancing the overall guest experience by being attentive to needs, offering assistance, and going the extra mile to exceed guest expectations.

Reliability: Consistently showing up for scheduled shifts on time and being dependable in fulfilling assigned duties.

 

WHAT YOU’LL DO

  • Assist guests in using various entertainment experiences such as Escape Rooms, Splatter Paint, Rage Rooms, Nerf Arena, and Laser Tag.
  • Ensure that all gaming and entertainment equipment is clean, operational, and well-maintained.
  •  Monitor guest activity to ensure fair play, safety, and adherence to rules and guidelines.
  • Troubleshoot minor equipment issues and escalate technical problems to the appropriate department.
  • Help organize and host special events, parties, and group outings, ensuring a seamless and enjoyable experience for guests.
  • Maintain cleanliness and orderliness throughout the entertainment center, including gaming areas, restrooms, and common spaces.
  • Collaborate with team members to maintain a smooth flow of operations and provide excellent customer service.
  • Address guest inquiries, concerns, and feedback in a professional and courteous manner.
  • Contribute to maintaining a fun and positive work environment for both colleagues and guests